“I cannot say enough about the professional attitude and quick service!”
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“I cannot say enough about the professional attitude and quick service!”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
Have they worked with other clients in your industry or with similar needs?
Will they charge a flat fee or is it variable based on server consumption? If your business is relatively stable in size, a flat fee service will provide a more predictable IT spend.
However, if your monthly compute needs vary, a consumption-based pricing model may be more appropriate. It is important to note that most companies fit into the fixed fee pricing model.
Pricing is established by cloud providers such as Microsoft Azure. However, if your cloud provider is not proficient at determining your unique technical needs and matching them to the appropriate Azure services, they may provide an inaccurate quote.
If your cloud provider only offers consumption-based pricing, they may not be confident in their pricing abilities. If you are paying for variable consumption, it is important to ensure that your cloud environment is not over-specified, resulting in paying for resources you do not need.
iMedia Technology typically provides fixed fee pricing for a three-year term based on your specific needs. Our approach eliminates the possibility of surprise bills and allows you to budget with confidence.
Does your company need to conform to standards such as HIPAA, FINRA, DFAR, or PCI? If so, you should expect a higher fee to implement and maintain these standards. Additionally, discuss uptime requirements, as this will determine redundancy and backup criteria, which also impact costs.
You want to run your business better, make better decisions, meet goals, help your team, please your customers, and be something bigger than just you.
Your needs have changed as you deal with security and compliance.
You are more reliant on complex technology and have greater risks. Business owners have become more tech aware and educated as IT is increasingly at the center of their ability to meet their goals.
At iMedia we see the cloud as a game changer to move your business forward.
Too many business owners are frustrated because of ineffective IT. At iMedia Technology, we create a custom IT plan, strategy, and budget specific to your company, so you can be confident that your business is secure, productive, and competitive.
Over the course of a few years, your cloud needs may change due to new applications, mergers, company relocation, or increased data storage needs. It is important to plan for these changes and understand how they may impact your cloud costs.
Obtain budgetary pricing for additional storage space, increased CPU, and memory. Knowing this information ahead of time will help avoid any pricing surprises as your needs evolve.
Despite marketing claims that the cloud is “free”, “never breaks”, or is “maintenance-free”, business cloud technology requires ongoing maintenance and a specialized skill set.
To ensure a successful cloud migration, your cloud provider should conduct a thorough discovery of your software needs. They should know the minimum hardware requirements for each application, actual storage used, operating system requirements, databases in place, user attributes, printers, scanners, and other peripherals used. They should also be able to identify any potential issues and provide a demo environment for testing key business applications
Before the actual cutover to the cloud environment, you should be given the opportunity to test all business applications and sign off that everything is working as expected. If you are not given this opportunity, you can expect problems, as there are always unexpected issues.
If you’ve followed these steps you’re highly likely to have a successful cloud migration. At iMedia we’ve created a mature process for cloud migration that’s continually refined and improved. Reach out if you think our approach could work for you.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
