“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
Unlock real business value with proven AI enablement and expert support.
Reduce manual workload by automating repetitive tasks, with an average 75% drop in IT issues in the first 90 days.
Accelerate adoption of Microsoft Copilot and AI agents, no coding or technical experience required for your team.
Strengthen cybersecurity with AI-integrated threat detection and continuous monitoring for peace of mind.
Empower staff with hands-on training, ensuring a smooth transition to AI-powered workflows and improved productivity.
Receive fixed-fee, unlimited support with a 3-minute average response time and no long-term contracts required.
Real-world feedback on seamless transitions, superior support, and measurable results
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“I cannot say enough about the professional attitude and quick service!”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
Comprehensive AI integration and ongoing support
Start your AI journey with a comprehensive assessment and strategy session. The iMedia Technology team conducts a full audit of your current workflows, IT environment, and business objectives. You’ll receive a tailored AI enablement plan that identifies high-impact opportunities for automation, productivity, and cost savings, setting a roadmap for measurable success.
Leverage the latest AI platforms, including Microsoft Copilot Studio and custom AI agents, to automate routine tasks and enhance collaboration. The deployment process is hands-off for your team, with expert configuration and seamless integration into your existing systems, no coding or technical expertise required.
Empower your staff with hands-on AI training from seasoned IT professionals. Training covers day-to-day use cases, best practices, and ongoing support, ensuring your team adopts AI tools confidently and efficiently, leading to immediate productivity gains and reduced resistance to change.
Protect your business from emerging threats, including new cyber risks like QR code phishing. iMedia Technology incorporates AI-powered security solutions and provides ongoing education, so you benefit from both advanced protection and the latest threat intelligence.
Stay ahead of the curve with continuous AI optimization and support. The iMedia Technology team proactively monitors your AI solutions, delivers regular performance reports, and recommends improvements, maximizing your ROI and ensuring your AI investment continues to deliver results.
Enjoy the freedom of no long-term commitments. All AI Enablement Services are delivered under flexible, fixed-fee agreements, with unlimited live support and the ability to exit with just 60 days’ notice. You receive transparency and peace of mind on every engagement.
Transform your business with seamless AI adoption. AI Enablement Services from iMedia Technology deliver hands-on guidance and support for integrating advanced tools like Microsoft Copilot and custom AI agents. With a proven, structured onboarding process, your team will experience less downtime, fewer manual tasks, and measurable improvements in efficiency, all while maintaining the highest security standards.
Confidently step into the future of work with a partner you can trust. With over 27 years in business and a 98.3% satisfaction rating, iMedia Technology provides proven expertise, transparent operations, and a consultative approach. Flexible agreements mean you’re never locked in, and ongoing education ensures your business is always ahead of the curve.
Move from manual tasks to AI-powered efficiency in under 90 days.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
AI Enablement Services help businesses unlock the power of artificial intelligence in their daily operations. With iMedia Technology, you receive personalized guidance on integrating AI tools like Microsoft Copilot and custom AI agents, without the need for coding. This means smoother automation, improved efficiency, and hands-on support every step of the way.
AI Enablement Services are designed for businesses ready to streamline processes, automate tasks, and boost productivity. If you want a smooth transition to AI-powered tools, hands-on training, and ongoing support, this service is ideal, especially if your team seeks time-saving solutions without technical complexity.
Most businesses start seeing results within the first 90 days. With iMedia Technology’s structured onboarding, you’ll notice reduced manual effort, faster responses, and improved accuracy as AI automations are put in place and staff are trained on new tools.
Security is a top priority. iMedia Technology ensures each AI solution is implemented with strict security protocols and continuous monitoring. You’ll also receive guidance on the latest threats, like malicious QR codes, and best practices to keep your business safe.
No technical expertise is required. iMedia Technology’s team handles the setup, training, and support, making AI enablement simple and accessible for everyone on your staff, regardless of their tech background.