“I cannot say enough about the professional attitude and quick service!”
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Automate daily workflows and improve productivity with Agentic AI, powered by expert support and measurable results.
Reduce manual workload with AI-powered automation, clients see up to 75% fewer IT issues in 90 days.
Get rapid implementation, most Agentic AI solutions are live within days, not weeks, for quick ROI.
Benefit from expert onboarding and training, enjoy a seamless transition and empowered staff.
Security-first design, protect your data and workflows with industry-leading safeguards and monitoring.
Unlimited, fixed-fee support, no surprise costs or limitations, just reliable expertise whenever needed.
Businesses trust iMedia Technology for seamless automation and expert support
“I cannot say enough about the professional attitude and quick service!”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
Automated workflow solutions for modern businesses
Custom AI Agent Creation leverages Microsoft Copilot Studio to design and deploy intelligent, no-code AI agents tailored to your business needs. These agents can automate repetitive workflows, such as email processing, data entry, or customer service triage. iMedia Technology’s team ensures each agent is optimized for reliability, measurable results, and seamless integration with your Microsoft ecosystem.
Seamless Cloud Integration connects your AI agents to existing Microsoft Azure and cloud services, enabling centralized management and robust scalability. The process includes full assessment, architecture design, and secure deployment, so your automation works with the systems you already use, without disruption or risk.
Comprehensive Onboarding & Training provides step-by-step guidance and hands-on sessions for your team. Every user receives practical training on using new AI-driven workflows, ensuring rapid adoption and minimal downtime. Documentation and ongoing learning resources are included for lasting confidence.
Unlimited Support & Optimization gives you access to expert helpdesk technicians for troubleshooting, updates, and proactive improvements. With a fixed monthly fee, there are no limits on support requests, and all enhancements are tracked to ensure your automation keeps pace with your business growth.
Security & Compliance Monitoring continuously protects your data and processes. Advanced safeguards, proactive threat alerts, and compliance reviews are built in, addressing risks like malicious QR code attacks. Your business benefits from Microsoft’s secure cloud and iMedia Technology’s vigilant oversight.
Performance Reporting & ROI Analysis delivers regular insights into how Agentic AI impacts your business. Detailed reports on efficiency gains, issue reduction, and user satisfaction help you measure the true value of automation and make informed decisions for future improvements.
Agentic AI takes the complexity out of workflow automation. Using Microsoft Copilot Studio, custom AI agents are created to handle routine tasks, like processing emails or managing inventory, without the need for coding. This approach delivers measurable efficiency, freeing your team to focus on high-value work. All setup, training, and ongoing support are included under a fixed monthly fee, so you always know what to expect.
Agentic AI is designed with security at its core. All data is protected within Microsoft’s secure cloud, and dedicated monitoring helps you avoid emerging threats, like malicious QR codes in email attachments. With unlimited support and regular updates, your business stays ahead of risks and benefits from the latest innovations in AI automation.
Unlock business efficiency by discovering how Agentic AI can automate your workflows.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Agentic AI automates repetitive business processes by using no-code custom AI agents within Microsoft Copilot Studio. These agents can handle tasks like checking inventory or customer details automatically when emails arrive, helping your team save time and reduce manual work. Setup is simple and secure, so you get fast results without extra IT headaches.
Agentic AI is designed for easy setup, even if you have no coding experience. Microsoft Copilot Studio allows you to create and deploy custom AI agents using a user-friendly interface. If you need help, iMedia Technology will guide you through every step, from planning and deployment to ongoing support and optimization.
Agentic AI is built with security in mind. It runs within Microsoft’s secure cloud environment, and iMedia Technology provides additional safeguards, including proactive monitoring and education on new threats such as malicious QR codes. Your business data remains protected, and only trusted team members can access sensitive processes.
Agentic AI can streamline a wide range of daily workflows. Common uses include automating responses to customer inquiries, managing inventory updates, extracting data from emails, and integrating with your existing cloud tools. The possibilities are flexible, letting you automate tasks that save your team time and reduce errors.
You’ll see results quickly, most Agentic AI solutions are up and running within days. With iMedia Technology’s fixed-fee managed services, support is unlimited, so you receive ongoing updates, troubleshooting, and optimization. If your needs change, your AI agents can be adjusted to match your evolving business goals.
