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How to Upgrade My Subscription Plan?

Learn how to upgrade your Meshy subscription plan, what happens to your credits and billing cycle, and how to switch from monthly to annual.

You can upgrade your subscription at any time — changes take effect immediately.

How to access the upgrade pricing page

There are several ways to reach the subscription pricing page:

  • For free users, attempting to use any paid feature will automatically redirect you to the upgrade page

How to upgrade to a different plan tier

To upgrade from one plan tier to another (for example, from Pro to Premium):

  1. In the Subscription Plans section, find the plan you want to upgrade to

  2. Click Upgrade — a confirmation dialog will appear

  3. Confirm your payment — your new plan and credits activate immediately

When you upgrade:

  • Your new plan and credits take effect immediately

  • You are charged at the time of upgrade

  • Your billing cycle resets to the upgrade date

How to switch from monthly to annual billing

Annual plans offer a discount compared to paying month-by-month. To switch billing periods within your current plan:

  1. Click the Annual toggle at the top of the Subscription Plans section

  2. Find your current plan and click Change to Yearly

  3. Confirm your payment — your annual billing cycle starts immediately

FAQ

1.Why can't I upgrade from Pro to Studio?

Pro is an individual subscription and Studio is a team subscription. As of June 2026, direct upgrades between individual and team plans are no longer supported. If you need a team plan, please subscribe to Studio separately as a new plan.

2.Why does upgrading show an error?

Certain payment methods have known limitations. For example, Alipay does not support upgrading from a monthly to an annual subscription — this is a known restriction. If you encounter this error, we recommend switching to a bank card (credit/debit) and retrying the upgrade.

3.Why is there no upgrade button?

If you subscribed using PayPal, the upgrade button may not appear, or the upgrade may fail. PayPal subscriptions cannot be managed through the Stripe billing portal. To resolve this:

  1. Cancel your current subscription directly in your PayPal account

  2. Return to Meshy and re-subscribe to your desired plan using Stripe (card payment)

  3. If you need a refund, contact [email protected]

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