
Customs
Clear goods quickly and use the data for strategy.


Couldn't load video

Couldn't load video

Couldn't load video

Couldn't load video

Couldn't load video
Customers who leverage the Flexport Platform are able to move faster, make more informed decisions, and spend less time chasing emails and managing spreadsheets.
80%: of emails eliminated on every shipment when using the Flexport Platform
20: manual tasks eliminated per shipment when using the Flexport Platform
10%: reduction in freight costs when leveraging AI-container optimization
0.2%: customs error rate versus a 20% industry average in 2025
11: languages available with native in-platform translation, including live messaging
60+: retail integrations for omnichannel and fulfillment customers

Couldn't load video
Send an email with booking information and a shipping document attached. The agent reads it, and either sends back a quote for review or executes the booking on the spot, getting your freight moving in minutes instead of waiting in someone's inbox.

Couldn't load video
Every client wants rates in their own format. Now an agent takes Flexport rate data and converts it straight into your template, exactly the way your team already reads it.

Couldn't load video
Carriers announce vessel changes buried in email, and missing one can leave a wrong ETA sitting in your plan for weeks. An agent now reads through those emails, catches every change, and updates your shipment right away.
We have a dedicated space for communication on each shipment, reporting tools, line level invoices — all of this information allows us to make educated decisions.

Couldn't load video

Couldn't load video
Flexport integrates natively with NetSuite and connects to SAP, Oracle, and Microsoft Dynamics through our public API and standard EDI specifications. You choose what data flows where, from shipment milestones to invoices to purchase orders.