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Rahul Raj

Principal TPMWalmart

Bentonville, AR

About

Senior Principal TPM, Walmart Global Tech · 3× Patent Inventor · AI & Workforce Systems Strategist · IIM Indore MBA Rahul Raj is one of the most consequential voices at the intersection of artificial intelligence, workforce systems, and federal digital identity in the United States. As Senior Principal Technical Program Manager at Walmart Global Tech — Fortune 1 — he oversees a portfolio exceeding $50M, leading cross-functional teams of 100+ engineers, data scientists, product managers, and architects across one of the most operationally complex enterprises on earth. His career spans seventeen years of building the systems that most people never see but everyone depends on: unemployment insurance adjudication, digital identity verification, AI-driven case management, and the federal compliance infrastructure that connects employers to 52 state and federal agencies. Where others see bureaucratic complexity, Rahul sees design problems — and he builds the solutions. "Compliance failures in workforce programs are not knowledge problems. They are design problems. I have spent seventeen years watching the same failures repeat because the systems were never built to make compliance easy. That is what I set out to change." Landmark innovations & credentials WSN — US Patent #63/802574 Workforce Security Number: a federated digital identity system for federal benefit compliance, patent filed 2024, White House recognized 2025 AIUIAS — AI Adjudication Framework Configurable state-level AI adjudication system with Favorability Index scoring and Human-in-the-Loop architecture for UI determinations Inkeless AI Agent — $3M savings Eliminated enterprise paper-based HR processes; reduced fraudulent hiring 2% via nationwide day-one digital identity verification NASWA Keynote Speaker Featured speaker at the National Association of State Workforce Agencies Annual Conference, 2025 & 2026, on AI-driven workforce modernization MBA — IIM Indore Operations & Technology Management. Also holds PMP, SAFe LPM, GenAI certifications from PMI, Cornell, and University of Michigan Published author & 3× inventor Published on Digital Identity, e-Governance, and SMAC Retail Innovation, including work featured on data.gov.in ◆ Rahul holds a US patent for the Workforce Security Number (WSN) — a Government AI Marketplace framework and federated digital identity system — alongside two additional patents in enterprise AI and workforce technology. His work has been recognized by the White House, Walmart's executive leadership, and the national workforce policy community.

Published content

How To Strengthen SRE Without Overwhelming Tech Teams

expert panel

As modern systems become more distributed, interconnected and dependent on automation, maintaining reliability without exhausting engineering teams is getting harder. Site reliability engineering, or SRE, gives organizations a structured way to improve uptime, resilience and incident response, but it’s only effective when practices are focused, intentional and manageable. The challenge isn’t simply adding more monitoring, processes or tools; it’s helping teams identify what matters most and respond without unnecessary noise or complexity. Below, members of Forbes Technology Council share SRE practices organizations can use to strengthen reliability while keeping workloads sustainable.

Company details

Walmart

Company size

10,001 plus

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