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I'd like some clarification on visibility of Facebook stories- specifically related to questions that come in via stories. Occasionally, we will have customers ask questions about one of our stories on Facebook using the DM option. If the question comes in after hours or on a weekend, we may not see

Hi everyone! My team has recently joined Sprinklr and we used to use a different platform that was much more locked-down and the terminology/workflow was very different. Currently I am trying to learn how to use Sprinklr and I am very excited about the possibilities within Sprinklr but I am runni

Hi Community! Is anyone having trouble with Threads today? None of our posts are publishing and I'm a little worried it's all going to fail publish over the weekend 😣Is there an ongoing issue that's being worked on or is it possible to look into please? Thanks!

Hello community, since macros are not applied as expected in Facebook column workflows -eg I have an IG dark post comment -> macro "closed" -> the comment stays in both initial column and "closed" column and can be misleading - I've been adviced to create a workflow column instead. First I'v