Welcome to the Ring Community.
We're so excited for you to experience this improved space, where you can find information on devices you already know and love - or discover your next favorite product! We’ve made it easy to search for information, join a discussion, and engage with other Ring neighbors. We hope you love this new look and feel as much as we do.
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Recent Solutions
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user_a291cf
Device stopped working
I ordered the Ring Battery Video Doorbell and Chime on the 20.11.2025 from Amazon. The product was working fine and 2 days ago I got a notification that I need to recharge the Video doorbell. I did and returned it on my front door. It was working fine. Today someone tried ringing me and the doorbe
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•31-01-2026 17:03:45
gspart
Neighbors by RING
When will the "Neighbors" app (for mobile/Windows PC) be available in Canada?
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•26-01-2026 00:10:10
Bubst3r
Base Station Repeatedly Switches To Cellular Backup
I've seen previous posts regarding this, but the troubleshooting described in those posts has not helped. I've had a Ring system for almost 3 years. About a week ago, the base station started going to cellular backup every hour or two and then reconnecting for an hour or two. I've tried everything:
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•21-01-2026 12:50:56
Recent Discussions
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user_f879a0
Ring doorbell offline
My rechargeable ring doorbell has been offline for days. It has a full charge, it has a strong WiFi connection. We did not change WiFi companies or plans, we did not move our router or device. Nothing was moved between them. We’ve tried hard resetting. It came back on once for a few hours then did t
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•04-02-2026 17:08:01
user_3fcd4a
Deleting neighborhood feeds
Since Ring will not allow you to delete your neighborhood feeds, if you sign out of your app and sign back in the neighborhood feeds disappear. Interesting that you can delete your history but not neighborhood feeds. Odd.
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•04-02-2026 15:39:20
user_3718b5
Devices Keep Showing Low Internet Speed
I am desperate for help here. I recently upgraded to the wired doorbell pro 3 and indoor cam plus. Both devices keep saying low internet speed or local network issue despite signal strength being high. I even got rid of my fios router and bought a top of the line wifi7 router and no luck. I need my
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•04-02-2026 15:23:19
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