Please check your item type below to determine its return eligibility.

Made to Order Pieces	Ready to Ship Pieces	Accessories & Decor	Mattresses	Clearance Items
These special order items are customized and built just for you; therefore, we do not accept returns. This includes cases in which an item does not fit. It is the customer’s responsibility to measure all entryways, stairs, elevators, pathways, etc. prior to purchase to ensure a successful delivery.	You may return your item within 90 days of delivery. A 50% restocking fee and your shipping costs will be deducted from your refund.	Accessories and decor items must be returned within 14 days of delivery to receive a refund minus a 25% restocking fee and return shipping costs. Please note: Wallpapers are final sale and cannot be returned.	Our Joybird Luxury Mattress comes with a 90 day trial period starting at the date of delivery. If you decide the mattress is not right for you, please contact us to initiate the return process, which includes a full refund. We will work with you to arrange a return pick up through a local charity or recycling partner. 90-day trial excludes all sleeper sofa mattresses.	Clearance items are final sale and are not eligible for returns, except for documented cases of damage by the carrier. Clearance items are not eligible for warranty. All manufacturing defects must be reported within 14 days of delivery. Cosmetic damage is not covered.

All returned items must be in their original condition. Return shipping costs are the customer’s responsibility. Upon return, your merchandise will be inspected and appropriate credits and/or refunds will be issued for your order and any taxes due to be refunded in accordance with state law.