So this app is fun to look at and the prices are great the items are great but there’s some major problems with the app I just got this about a week ago and it’s super lag he slow it always takes a while to load and whenever my phone will die or whenever I will just go back to the app once in a while everything on my cart would be gone so if I put something on there that I was considering buying and that I love the app sometimes it would be gone sometimes it wouldn’t but when my phone died it would all be gone and like other app I have been in it doesn’t have a list that you can put items you’re considering buying it so anything you look at that you like you either put it in your cart or you just keep scrolling and the orders take so long it’s taken like seven days for my order and I checked my cart the day that it was supposed to arrive and it just said error and it’s still not here I’m writing this morning I checked my cart when I was supposed to arrive it just said air yeah that’s bad anyway I hope you like the serve you and I hope it’s helpful I would recommend getting it and trying it out for yourself but it’s not that great sorry it’s so long bye so I just looked at all the reviews and the most common things that you never get your packages and you pay money for them this app is a rip off because you never get any of your stuff if you do it’s a literally like 20 days later not worth it please don’t buy this app

I love this app and have made three purchases. One small purchase and two big ones. The app itself is very good and I like it. However when you go to checkout sometimes it just won’t load. And you have to close and re open the app a few times before it works. I waited for about five minutes before closing and opening the app again and still had to do it a few more times. However other then that I have absolutely no issue. They send you an email after you purchase. Once it ships you get another email, and what I really like is they even mark if it shipped in multiple packages. And last you get one when it arrives. Usually I have an issue with things saying it got here before it did, but five below usually marks it as delivered around the exact time I got it or five minutes after!

The app glitched on me twice while submitting orders. An error notification popped up saying it could not be processed followed by a bunch of letters, numbers, and symbols mixed together that didn't make sense. Then my basket was cleared. On the third attempt it finally worked. Or so I thought. Actually all three orders went through! On the first call to their customer service department, she told me she cancelled one of my orders (the other two were already shipped, there was nothing she could do apparently). Then I look at my bank statement, I was charged for all three. So I call back, a different lady answers, I explain it all again to her with the new information, she says sorry, puts me on hold for five minutes and comes back to tell me I have to wait for the refund. The first lady who I talked to conveniently failed to mention this. Both ladies acted like it was completely normal for this to happen and did nothing to try to make me satisfied. After I deal with the two packages of the same items, definitely not going back! Terrible service.

I love it you find great deals ...but do your research before purchase sometimes I find things a little cheaper elsewhere, the only thing I wish it would add is an option to let us review with pictures so other users can check them out, I have found products I’m interested but nowhere on the web am I able to find a review. Shipping is quite fast I feel like I receive my purchases within 1 week and I love that they have extra deals to save even more during certain times. One more thing I just thought of is a “wish list/save for later” as of now I add things I’m interested in into the cart but I prefer a wish list. I think shipping is a flat 3.99 for a full order not per item which is freaking amazing and if you really don’t wanna spend money on shipping I think it’s free shipping at $30.:) just my thoughts and opinion

Five Below app is great, the app feeds supply chan manage product inventory of items available at each location for store pickup or delivery if not local, so convenient and all at the same great price! I love the quality of the items available for $5 and below, when shopping at Five Below you're getting a ridiculously good deal, you're not getting a single lollipop or Recyclable carrying bag instead of a shopping cart to hold items purchased for $5!! No, you're getting quality products, gift worthy items, such as a pair of pajamas, workout equipment, a small pink Christmas tree, fun pool accessories, outdoor games, beauty/hair accessories etc all really special items. I particularly love the new Taco Bell pool inflatables, I swear you taco'd me into buying them, say no more 😘😉🥰

This app does do mostly everything it needs, but the search barley works. If I look up e.l.f, only eyelashes come up from that brand, however if I go to the makeup section I can find many other e.l.f products. Also, sometimes it will randomly remove things from your cart because “another user in in session” literally no other shopping app has this, so it’s very confusing. Another thing is that sometimes it will say that there’s an in stock item at my store, but then I go look for it and it’s now where to be seen. Some items also only appear if you click another item and look at the bottom where it recommends some more items. I wish I could like this app more but everything wrong with it makes it quite the unenjoyable experience sometimes.